Stay Informed Throughout the Claims Process

A Panel is a list of providers that must have at minimum six medical care providers on it, at least three of whom must be medical doctors. If you have a Panel in place, all injured employees are required to treat with providers listed on the Panel for the first 90 days (beginning from the first date of treatment) for all non-emergency care. After the 90 days expires, injured employees are permitted to treat with any physician/provider of their choice.

The Panel must be posted in an area visible to your employees, such as a lunchroom or another common area, and employees must be notified of its posting.

If you have a Panel, all employees must sign the Panel Acknowledgement Form:

1. When hired,
2. When a new Panel is implemented/posted, and
3. At the time of injury

MRM is currently partnered with a company called “Reli” (formerly known as WorkWell) who assists with creating and updating Panels. Reli also provides medical care coordination services, including scheduling appointments as well as obtaining work status and treatment updates from Panel providers. There is no cost to the Member for these services.

While we encourage our members to utilize Reli’s services, participation is your choice and is completely voluntary. If you have agreed to participate with Reli’s services, please copy mrm@eworkwell.com when submitting new claims via email, in order to expedite scheduling treatment.